Privacy Policy

Privacy Policy [www.calmnessinmind.com]

Last Updated: [December 2024]

Calmness in mind Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at www.calmnessinmind.com (the “Website”) and interact with our services.

1. Information We Collect

We may collect the following types of personal data:

• Personal Information: Name, email address, phone number, postal address, and payment details (if applicable).
• Technical Data: IP address, browser type, operating system, and information about how you use our Website.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy).

 2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and improve our services.
• To process transactions and manage customer relationships.
• To communicate with you, including responding to inquiries or sending updates.
• To comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Your consent (e.g., subscribing to newsletters).
• Performance of a contract (e.g., processing your order).
• Compliance with legal obligations.
• Legitimate interests (e.g., improving our services).

 4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers who assist in operating our Website and services (e.g., payment processors, hosting providers).
• Legal or regulatory authorities if required by law.

5. International Data Transfers

If we transfer your personal data outside the UK, we ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

6. Retention of Your Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”).
• Restriction: Request limitation of processing.
• Data Portability: Receive your data in a portable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time.

To exercise your rights, please contact us at [insert contact email].

8. Cookies

Our Website uses cookies to enhance your browsing experience. For detailed information, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Calmness in Mind Limited
Email: info@calmnessinmind.com
Phone: 01803 364361

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Visit their website at https://ico.org.uk.